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    Trustpilot

    Excellent

    Verified
    To Whom it may concerns'. To Whom it may concerns'. I would like to thank you for Patricia Martins, who has been working with me, helping me to prepare for my moving from Florida to Brazil. She is very diligent, and has a lot of knowledge. The maze of moving over sea is not easy, but every time I reach out to her with my oblivious questions, she was quick to answer me and explain in minimums details which made my journey of moving over sea, very easy. She is wonderful and kind. Detail oriented, without lose the touch of someone who really cares.
    Angelina
    Angelina
    2022-06-02
    Verified
    A experiência com a Granero foi boa. Não foi marcante, mas foi boa. A experiência com a Granero foi relativamente boa. Na parte do transporte foi um pouco deficiente, visto que as bolsas da minha esposa foram totalmente amassadas, houve um extravio de tênis e a quebra de dois ventiladores. Na parte do atendimento da Vanessa foi ótimo, já que ela intercedeu em vários momentos e me ajudou a solucionar os problemas.
    Alessandro Galina
    Alessandro Galina
    2022-05-13
    Verified
    VERY CAREFUL AND COMMITTED TEAM. VERY CAREFUL AND COMMITTED TEAM. EVERYTHING PERFECTLY WELL. CONGRATULATION
    Camila Tavares
    Camila Tavares
    2022-05-10
    Verified
    Good experience Good experience. Professional team.
    Renata Almeida
    Renata Almeida
    2022-04-28
    Verified
    Really it was a very good experience !!!!! Really it was a very good experience ! It was my first with a moving, but I liked it very much !!! And I liked very much all your attention. Kindly, Stella Martins
    Stella Martins
    Stella Martins
    2022-04-26
    Verified
    Richmon/VA x Brasília/DF. Satisfatória Fiz minha mudança de Richmond/VA para Brasília/DF, sendo sempre atendido pela Vanessa Jalain. Tudo foi bem embalado, em caixas de boa resistência. Apesar de ter contratado o container de porta-a-porta, me avisaram um dia antes que não seria possível o container chegar em minha residência. Contrataram um caminhão para recolher meus volumes e levar a um depósito (3h de distância) para somente uma semana depois carregarem o container. Dessa forma, não pude acompanhar o carregamento do container e a colocação do lacre. Mesmo assim, o container chegou em minha residência em Brasília/DF lacrado e com todos meus volumes dentro. Não houve nenhuma avaria nos itens e a entrega foi dentro do prazo. A comunicação com a Vanessa foi satisfatória, respondendo aos e-mails em, no máximo, 1 dia.
    Tiago Machado
    Tiago Machado
    2022-04-18
    Verified
    The whole process ran smoothly The whole process ran smoothly. Good at answering questions and getting back. The packers were polite and courteous. I would use them again.
    Helena
    Helena
    2022-04-14
    Verified
    Thank you for the service Thank you for the service. Everything was good and professionally. We have no complaints and my things arrived without damage. Vanessa is an excellent employee who coordinates everything.
    Fernanda
    Fernanda
    2022-04-12
    Verified
    I am very happy with the staff. I am very happy with the team members and the way the process was handled.
    L BG
    L BG
    2022-04-06
    Verified
    Atende as minhas demandas sempre com… Atende as minhas demandas sempre com presteza e boa vontade. Me parece ser uma excelente profissional.
    Clàudio Tomaz Pereira
    Clàudio Tomaz Pereira
    2022-04-03