Ligação gratuita
+1 305.771.0801
Envie um email
info@graneromoving.com

Política de Privacidade

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.graneromoving.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make an inquiry through the Site, we collect certain information from you, including your name, email address, origin and destination address, phone number, as well as certain details related to what you are moving and the dates you intend to move.  If you are seeking employment with us through the Site, we collect your personal contact information and work history.  We refer to the above referenced information as your “Inquiry Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Inquiry Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Inquiry Information that we collect generally to determine:

  • The nature of your move, provide you with an initial ballpark estimate of your move costs, and to begin to arrange your move if you choose to use our services;
  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site.  You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK – https://www.facebook.com/settings/?tab=ads
  • GOOGLE – https://www.google.com/settings/ads/anonymous
  • BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an inquiry through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe including to the United States.

DATA RETENTION

When you place an inquiry through the Site, we will maintain your Inquiry Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at christiantelles@graneromoving.com or by mail using the address details provided on our Site.

Trustpilot

Excellent

Amana Stringari
Amana Stringari
2021-04-16
Verified
I was really pleased to work with Granero Moving. Their staff was truly supportive, specially Viviane who was always available to answer my questions. If I ever need international moving services I’d be happy to work with Granero again.
PETER LEITE
PETER LEITE
2021-04-14
Verified
We moved with Graneiro. Was a superb experience. Form beginning to end. Packing moving unpacking My wine collection was handled perfectly I give them A+
Vanessa Rossetto
Vanessa Rossetto
2021-04-14
Verified
My experience was very nice. I am in Brazil and I had a great support from Mauricio and his team. Everything went very wel.
Claudio Sparapani
Claudio Sparapani
2021-04-14
Verified
I had a great experience with an easy moving process with the help of Granero. Both Mauricio and Regina were great during all the process.
Mario Mendes Jr.
Mario Mendes Jr.
2021-04-09
Verified
The work is impeccable. They are very careful. I was very impressed with the quality. It was a very consultative work.
Sergio Cunha
Sergio Cunha
2021-04-06
Verified
Ouvi que toda mudanca internacional e sempre um transtorno, porem a Granero e sua equipe fez minha mudanca dentro da data estabelecida, tudo estava perfeitamente em ordem e tanto a equipe em Rochester Hills como a de Sao Paulo embalaram/desembalaram as coisas de forma rapida e segura. Muito obrigado pelo excelente trabalho!
Ricardo David
Ricardo David
2021-03-26
Verified
Hi, my name is Ricardo David. I would like to say that I am very satisfied with my experience with Granero Moving. All the People involved with this job were very kind, efficient and professional. First the three Ladies that were in contact with me by Phone (Regina Schmitt, Viviane Lopes and Simone Castaldi). Second the US Team that had disassembled and packed and uploaded the stuffs in Martinsburg. And Third the BR Team that had downloaded and assembled the stuffs at my house in Tatui.
M.B.
M.B.
2021-03-18
Verified
Great experience and wonderful customer experience. Thank you Regina Schmidt and Tatiana for all your support! I highly recommend Granero!
Fernanda
Fernanda
2021-03-14
Verified
Inicialmente todo serviço parece impecavel, porque a unica pessoa que realmente posso elogiar e a Valeria, do resto, tudo pessimo, nao contratem nunca este serviço, como eu disse, inicialmente parece tudo normal, Mas na finalizaçao, um lixo, falta de profissionalismo, sumiram com coisas simples, Mas sumiram, fora 1 caixa de roupas da minha loja, eu tinha 12 cxs vinda do Peru etiquetadas c meu nome e deixaram 11, parece ate piada, sumiram com todas as cuecas do meu marido, ele tinha uma gaveta com no min 30 unid, e desapareceu, mentem, fora outros detalhes. Eles tem pressa de ir embora, nao abriram todas as cxs, mostraram o caminhao p mim "vazio" com um bolo de manta e papelao. Demos comida e tip para eles, tratamos bem, para que? Vc ouvir que nao encontram o profissional, nao responde. Realmente, pessimo!!!! Nao utilizem jamais este servico. Primeira e ultima vez.
Mariana Danella Anzolin Muniz
Mariana Danella Anzolin Muniz
2021-03-09
Verified
My family had absolutely no problem at all with this company. Actually they had the best employees to pack our stuff in California and bring it all to Brazil where we received all our furniture (244 boxes) in it’s perfect condition! We couldn’t be happier. Thank you Granero Moving for all your support and professionalism during this Pandemic days. I highly recommend Granero.