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Moving Tips

At Granero Moving, we want to provide you with the best understanding of how your move Process will work. Below are details of the three phases of any move together with some additional tips that may be helpful:

The Estimate

The purpose of the estimate is to provide you with an approximate cost of your
move. Typically, a sales representative will schedule an appointment to come to your home to review the items you are planning to move to your new location. They will discuss packing services, valuation, your move schedule and all special services required.

The cost will be calculated by estimating the weight of your shipment and applying the appropriate tariff rate for the number of miles it will be traveling.  Any materials or services requested, in addition to those of loading your goods, transporting and unloading them, will be itemized and charged accordingly. Services needed at destination will be included when communicated to your sales representative.

Be certain the sales representative
has seen the entire premises including attic, garage, storage shed and basement to ensure all items are included in the estimate. If items are located off premises (e.g. office, self-storage), be sure to mention them as well.

If you are paying for your own move, the sales representative will furnish you with an Estimate/Order for Service form showing the breakdown of charges. If your employer is paying for the move, the estimate may be forwarded directly to your company.

When your moving schedule has been set, notify your sales representative immediately to schedule your desired pick-up and delivery dates. The last week of a month and the period from May through September are extremely busy, and advance notice is requested.

Moving Tips, Granero Moving

The Documents

Your driver will present you with the Bill of Lading. This authorizes the carrier to transport your goods. Your driver is also required to complete a Household Goods Descriptive Inventory of items included in the shipment with a brief note of their condition. You will be then asked to sign the Inventory.

If any additional services are necessary, the Additional Services Performed Origin/Destination Service and Delivery Report must also be completed by the driver with your signature.

The Delivery

Payment is due at time of delivery by cash, certified check or postal money order. The driver begins unloading when the payment is received. Check with your sales representative prior to moving day to determine if credit card payment is accepted and what restrictions may apply.

As unloading begins, check off items received from your copy of the Inventory. The crew unloading your moving van is only required to place furniture once, so have a placement plan in mind. Be aware that unpacking services include taking packed items out of cartons & placing them on a table or counter.  If the moving crew does your unpacking, you may request that they dispose of the used materials and containers when they have finished.

Please take the time to complete any service evaluation forms sent to you after the move. It is important that all participants in your move know how you respond to the service they provided. Customer evaluations are our only measure of success.

Although every effort will be made to see that your belongings arrive intact, there may be incidents when loss or damage occurs. In that event, completely unpack all your goods. Identify any damaged or missing items. Locate the registration number from your Bill of Lading and call the Customer Service Department.

Claim forms will be mailed promptly, and it is suggested that you file as soon as possible.

Moving Tips, Granero Moving

Additional Tips

  • Preparing your Computer:

Prepare backup copies of your files and pack the disks with your original program disks. Check the documentation that came with your computer for instructions on preparing the hard drive. Remove cables and pack them with equipment.  Remove ink cartridge for a laser printer. For a pin printer, insert paper in the platen to protect the print head.

Pack computer equipment in the original cartons if available or obtain proper packing materials and containers from your mover.

  • Moving with Pets:

Obtain health records from veterinarians.  Check destination state and local government requirements for Health Certificate, pet ordinances, “leash laws,” and licensing requirements.

Transporting pets by car is often less stressful for the animal and less expensive for the owner. Taking short car trips before the move may help your pet to adjust. Obtain your veterinarian’s advice regarding medications that may assist your pet while traveling. Plan ahead for motels that accept pets. Don’t feed or water your pet several hours before departure.  Once on the road, stop frequently for water and exercise, and feed once per day. If you are not able to make proper arrangements for moving your pet, your representative can suggest a professional pet moving service.

  • Doing Your Own Packing?

Begin well before your load date and pack one room at a time.  Mark all boxes with room and box number and make a list showing the number of boxes packed per room, as well as the total number packed. Do not seal boxes in which you have packed items of high value since the contents must be verified by your driver at the time of loading.

Keep the weight of each box under 50 pounds. This will help you in packing and unpacking if boxes need to be moved around. It will also facilitate the loading and unloading of your moving van.

Trustpilot

Excellent

Amana Stringari
Amana Stringari
2021-04-16
Verified
I was really pleased to work with Granero Moving. Their staff was truly supportive, specially Viviane who was always available to answer my questions. If I ever need international moving services I’d be happy to work with Granero again.
PETER LEITE
PETER LEITE
2021-04-14
Verified
We moved with Graneiro. Was a superb experience. Form beginning to end. Packing moving unpacking My wine collection was handled perfectly I give them A+
Vanessa Rossetto
Vanessa Rossetto
2021-04-14
Verified
My experience was very nice. I am in Brazil and I had a great support from Mauricio and his team. Everything went very wel.
Claudio Sparapani
Claudio Sparapani
2021-04-14
Verified
I had a great experience with an easy moving process with the help of Granero. Both Mauricio and Regina were great during all the process.
Mario Mendes Jr.
Mario Mendes Jr.
2021-04-09
Verified
The work is impeccable. They are very careful. I was very impressed with the quality. It was a very consultative work.
Sergio Cunha
Sergio Cunha
2021-04-06
Verified
Ouvi que toda mudanca internacional e sempre um transtorno, porem a Granero e sua equipe fez minha mudanca dentro da data estabelecida, tudo estava perfeitamente em ordem e tanto a equipe em Rochester Hills como a de Sao Paulo embalaram/desembalaram as coisas de forma rapida e segura. Muito obrigado pelo excelente trabalho!
Ricardo David
Ricardo David
2021-03-26
Verified
Hi, my name is Ricardo David. I would like to say that I am very satisfied with my experience with Granero Moving. All the People involved with this job were very kind, efficient and professional. First the three Ladies that were in contact with me by Phone (Regina Schmitt, Viviane Lopes and Simone Castaldi). Second the US Team that had disassembled and packed and uploaded the stuffs in Martinsburg. And Third the BR Team that had downloaded and assembled the stuffs at my house in Tatui.
M.B.
M.B.
2021-03-18
Verified
Great experience and wonderful customer experience. Thank you Regina Schmidt and Tatiana for all your support! I highly recommend Granero!
Fernanda
Fernanda
2021-03-14
Verified
Inicialmente todo serviço parece impecavel, porque a unica pessoa que realmente posso elogiar e a Valeria, do resto, tudo pessimo, nao contratem nunca este serviço, como eu disse, inicialmente parece tudo normal, Mas na finalizaçao, um lixo, falta de profissionalismo, sumiram com coisas simples, Mas sumiram, fora 1 caixa de roupas da minha loja, eu tinha 12 cxs vinda do Peru etiquetadas c meu nome e deixaram 11, parece ate piada, sumiram com todas as cuecas do meu marido, ele tinha uma gaveta com no min 30 unid, e desapareceu, mentem, fora outros detalhes. Eles tem pressa de ir embora, nao abriram todas as cxs, mostraram o caminhao p mim "vazio" com um bolo de manta e papelao. Demos comida e tip para eles, tratamos bem, para que? Vc ouvir que nao encontram o profissional, nao responde. Realmente, pessimo!!!! Nao utilizem jamais este servico. Primeira e ultima vez.
Mariana Danella Anzolin Muniz
Mariana Danella Anzolin Muniz
2021-03-09
Verified
My family had absolutely no problem at all with this company. Actually they had the best employees to pack our stuff in California and bring it all to Brazil where we received all our furniture (244 boxes) in it’s perfect condition! We couldn’t be happier. Thank you Granero Moving for all your support and professionalism during this Pandemic days. I highly recommend Granero.